What Is the Sisal App? Using the Mi Argentina App
Learn how the Mi Argentina app serves as your official digital identity, using the SISAL system to securely manage your essential government credentials.
Governments are shifting services to digital platforms for citizen convenience. In Argentina, this transformation is centered around the Mi Argentina application. This platform serves as a primary portal for residents to interact with government services and access their official documents from their mobile devices.
Understanding the Mi Argentina App
When searching for information about the “Sisal app,” users are actually seeking the Mi Argentina application. This app functions as the official digital wallet for Argentine citizens, consolidating personal documents and government services. The security of the Mi Argentina app is underpinned by the National System of Identification and Authentication of Individuals, known as SISAL. This government system is the backbone of the app’s identity verification process, ensuring the person accessing the digital documents is the legitimate owner and giving the credentials their legal validity.
How to Set Up Your Digital Identity
Downloading the App
The first step is to acquire the application, which is available on both the Google Play Store for Android devices and the Apple App Store for iOS. Download the app exclusively from these official sources, as unofficial versions can expose your data to security risks.
Account Registration
Once the app is installed, you will need to create an account. The process requires your unique identification number (CUIL), a valid email address, and a secure password. This initial setup establishes your basic profile with limited access.
Identity Validation
To unlock the full capabilities of the Mi Argentina app, you must complete an identity validation process for “Level 3” verification. This involves biometric checks to confirm your identity. The app will guide you through taking a photo of your face and scanning the barcode on your physical DNI. For a successful validation, be in a well-lit area with a plain background and keep your face clear of obstructions.
Navigating Key App Features
After successfully validating your identity, you gain access to a host of digital documents and services. The most prominent feature is the digital DNI, which holds the same legal validity as its physical counterpart for most transactions. Another widely used feature is the digital driver’s license, a legally recognized version of your physical license. The app also houses other documents, including:
- COVID-19 vaccination certificate
- Organ donation credentials
- Vehicle registration cards
- Proof of insurance
- Professional licenses
Troubleshooting Common Problems
If identity validation fails repeatedly, it could be due to poor lighting, a dirty camera lens, or movement during the photo process. Trying again in a brighter, more stable environment often resolves the problem. It is also important to use the most current version of your physical DNI card.
Sometimes, a specific document may not appear in your digital wallet immediately. This is because the app syncs data from various government agencies, and delays can occur while waiting for the database to update.
If you forget your password, the app provides a standard password recovery process through a reset link to your email. For errors like “CUIL is already in use,” this may signal a duplicate account that requires assistance from the Mi Argentina support team.